SOAR Playbooks (SoI‑Aligned)
Operational runbooks for rapid detection and automated response, tailored to each Sphere of Influence—Private, Social, and Public. Each playbook follows zero‑trust principles: verify explicitly, enforce least privilege, protect data by design.
Overview
Event → Playbook matrix
Map common detections to their SoI‑specific response automation.
| Detection | Private | Social | Public |
|---|---|---|---|
| Credential compromise / impossible travel | Lock account, revoke tokens, device quarantine | Suspend guest, isolate session, owner notified | N/A (anonymous) — rate-limit abuse, block IP ASN |
| Mass download / exfil attempt | Throttle, watermark, DLP block, start egress capture | Pause share, watermark, require owner approval | Bot flag, require step-up for writes, CDN shield |
| Data mis-share (wrong audience) | Auto revoke, rotate link, notify record owners | Recall + expire links, tenant audit, attest identity | Takedown pipeline if published |
| Bot/abuse surge | N/A | N/A | WAF rules, bot mgmt, challenge pages, community queue |
Private SoI
Playbook: Suspected credential compromise
Triggered by impossible travel, atypical MFA patterns, or session anomaly risk ≥ threshold in Private SoI.
Objective
Containment
Revoke tokens, force sign‑out, kill active sessions, disable new device enrollments.
Forensics
Snapshot session metadata, preserve logs, export to SIEM, tag case ID.
Comms
Notify user + manager, open incident in ticketing, post #security channel.
Auto-contain account
- Disable refresh tokens; revoke OAuth grants.
- Rotate app secrets for high‑risk scopes.
- Quarantine managed device if EDR risk ≥ medium.
Risk‑based step‑up
- Require passkey re‑auth and phishing‑resistant MFA.
- Block legacy protocols; enforce mTLS.
Evidence capture
- Export auth logs, IPs, user agent, geo.
- Hash + store artifacts; link to case.
Human approval gates
- Security reviewer confirms identity re‑proof.
- Re‑enable account; monitor 24h with heightened alerts.
Post‑incident actions
- Rotate long‑lived credentials.
- Update detections if gap identified.
- Close with root cause + lessons learned.
Public SoI
Playbook: Bot / abuse surge
Triggered by sudden spikes, credential stuffing signatures, or malicious user‑generated content.
Objective
Edge defenses
Tighten WAF rules, enable challenge pages, block abusive ASNs, raise rate limits.
Detection tuning
Feed threat intel; fingerprint bot patterns; protect write endpoints with step‑up.
Community ops
Queue moderation; auto‑takedown defacements with approval trail.
Mitigate at the edge
- Enable CDN shield; escalate bot score threshold.
- Block Tor/known bad IP ranges temporarily.
Protect data & privacy
- Minimize logging of PII; honor regional consent signals.
- Rotate public API keys; enforce per‑IP quotas.
Content moderation
- Auto‑takedown defaced pages with rollback.
- Escalate to human review for borderline content.
After‑action
- Share indicators with partners; update WAF/bot rules.
- Report metrics and document lessons learned.
Operations
Governance, approvals, and metrics
All automation is gated by human approvals where appropriate and logged immutably.
Approval gates
- Risk‑tiered actions: Contain (auto), Restrict (1 approver), Disable (2 approvers).
- Owner‑in‑the‑loop for Social shares; SOC duty officer for Private actions.
- All approvals recorded with signer identity and timestamp.
Core metrics
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